Online Check-in Required: Before arrival, guests must complete the online check-in process.
They will be asked for credit card information during this process.
The information will be used to settle outstanding taxes and services if applicable.
We no longer work with physical keys.
Our guests can expect their digital keys by 3:00 PM on the day of check-in once the apartment is ready and online check-in fulfilled.
To send you the digital keys, we need your correct email address and phone number.
Please send us the right contact details as soon as possible.
Check-in is at Westeinde 51, 2512GV, The Hague.
Check-ins are contactless, meaning that there will be no reception or person to welcome the guests at the property.
We encourage guests to ensure their mobile devices have enough battery and internet access to open the front door and apartment door with the digital keys.
We will be available until 6:00 PM to assist guests with practical matters and questions around their apartment and check-in.
Practical Information: Inside the apartment, our guests will find a blue book with the Stayci logo on the dining table.
This book contains the Wi-Fi password, apartment details, and emergency contact numbers.
We are available via email and phone for any questions.
For urgent issues after office hours, the emergency number is listed in the blue book, our WhatsApp (+31 65 135 32 54) response message, and if our guests call our direct number (+31 70 331 61 91), they will be forwarded to our emergency line.
Les demandes spéciales dépendent de la disponibilité et peuvent être facturées.
There are paid (public) parking options nearby.
Bed linens, 1 small and 1 large towel per guest, are provided.
When travelling with pets, only dogs are allowed upon request please note that an extra charge of 35 Euro per pet applies.
Please note that a maximum of 2 pets are allowed.
All Special Requests are subject to availability and additional charges may apply.
Please inform Stayci Serviced Apartments Central Station in advance of your expected arrival time.
Utilisez la rubrique « Demandes spéciales » ou contactez l'établissement.
Les enterrements de vie de célibataire et fêtes similaires sont interdits.
Quiet hours are between 10:00 PM and 08:00 AM.
Les clients de moins de 18 ans doivent être accompagnés d'un parent ou tuteur.
Veuillez informer l'établissement à l'avance de l'heure à laquelle vous prévoyez d'arriver.
Indiquez cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contactez directement l'établissement.
Les coordonnées figurent sur la confirmation de réservation.
Une pièce d'identité avec photo et une carte de crédit sont requises à l'arrivée.
Les demandes spéciales dépendent des disponibilités et peuvent entraîner des frais supplémentaires.
Les enterrements de vie de célibataire et autres fêtes sont interdits.
Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer.
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