Online Check-in Required: Before arrival, guests must complete the online check-in process.
They will be asked for credit card information during this process.
The information will be used to settle outstanding taxes and services if applicable.
We no longer work with physical keys.
Our guests can expect their digital keys by 3:00 PM on the day of check-in once the apartment is ready and online check-in fulfilled.
To send you the digital keys, we need your correct email address and phone number.
Please send us the right contact details as soon as possible.
Check-in is at Westeinde 51, 2512GV, The Hague.
Check-ins are contactless, meaning that there will be no reception or person to welcome the guests at the property.
We encourage guests to ensure their mobile devices have enough battery and internet access to open the front door and apartment door with the digital keys.
We will be available until 6:00 PM to assist guests with practical matters and questions around their apartment and check-in.
Practical Information: Inside the apartment, our guests will find a blue book with the Stayci logo on the dining table.
This book contains the Wi-Fi password, apartment details, and emergency contact numbers.
We are available via email and phone for any questions.
For urgent issues after office hours, the emergency number is listed in the blue book, our WhatsApp (+31 65 135 32 54) response message, and if our guests call our direct number (+31 70 331 61 91), they will be forwarded to our emergency line.
Las peticiones especiales están sujetas a disponibilidad y pueden conllevar suplementos.
There are paid (public) parking options nearby.
Bed linens, 1 small and 1 large towel per guest, are provided.
When travelling with pets, only dogs are allowed upon request please note that an extra charge of 35 Euro per pet applies.
Please note that a maximum of 2 pets are allowed.
All Special Requests are subject to availability and additional charges may apply.
Please inform Stayci Serviced Apartments Central Station in advance of your expected arrival time.
Puede utilizar el apartado de peticiones especiales o contactar directamente utilizando los datos de su confirmación.
No se admiten despedidas de soltero/a ni fiestas similares.
Quiet hours are between 10:00 PM and 08:00 AM.
Los menores de 18 años solo pueden hacer el registro de entrada acompañados por un padre o tutor legal.
Informa a con antelación de tu hora prevista de llegada.
Utilice el apartado de peticiones especiales al reservar o contacte directamente con el alojamiento.
Los datos de contacto figuran en la confirmación de la reserva.
Para el registro de entrada, es obligatorio presentar un documento de identidad y tarjeta de crédito válidos.
Las peticiones especiales están sujetas a disponibilidad y pueden conllevar suplementos.
No se admiten despedidas de soltero/a ni fiestas similares.
Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.
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